The MacBook Pro is back from the repair depot in Texas; in order to remedy my Random Shutdown syndrome, they replaced fans on the right and left sides, and gave me a new battery. That makes sense — I hadn’t heard the fans kick in for weeks. They wiped the hard drive in the process, so I’m glad I had backed it up before I took it in. Right now I’m updating the system software (I had been up to 1.4.8 when I brought it in, but it came back back-graded to 1.4.6); once all my data has been restored, I’ll testify to the efficacy of the repairs.
In order to replace two fans they had to wipe the Hard Drive? Oy.
And I’d vote that you had the best encounter.